Our AML and Verification Commitment
We hold licence number 00973-10 issued by the Kahnawake Gaming Commission, and that licence comes with strict anti-money laundering (AML) obligations. This page sets out, in plain language, exactly what we verify, when we verify it, and what we ask of you as a player at North Casino.
Our AML Commitment Under Kahnawake
Money laundering is the attempt to make funds from illegal activity appear legitimate, often by moving them through gambling accounts. Under our Kahnawake licence we run a risk based AML programme covering customer due diligence, transaction monitoring, suspicious activity reporting and staff training. Our compliance team reports directly to senior management and holds the authority to freeze an account, reject a transaction or escalate a case to the relevant authorities without prior notice to the player.
We apply these controls to every account equally, regardless of deposit size or VIP tier. A clean audit trail protects you as much as it protects us: verified accounts clear withdrawals faster, and disputes resolve more quickly when your identity and payment ownership are already on file.
When We Verify Your Account
Verification runs on three triggers. First, we confirm your basic details at registration: name, date of birth, residential address, email and phone. Second, full KYC applies before your first withdrawal, because under our licence we cannot pay out to an unverified person. Third, we re-verify at thresholds: deposits or withdrawals that are unusually large for your profile, any change to your registered payment details, and periodic reviews of dormant accounts. We opened North Casino in 2021 with this policy in place from day one, and it has not changed in substance since.
- Photo ID: passport, national identity card or driver licence, valid and showing all four corners
- Proof of address: utility bill, bank statement or government letter dated within the last three months
- Proof of payment method ownership: card photo with middle digits masked, or a wallet or bank statement showing your name and the account details
Documents we accept
Documents must be legible, in colour, unaltered and issued in your registered name. Screenshots are accepted for e-wallet and crypto wallet verification only; ID documents and proof of address must be scans or photographs of the original. We process every submission within 48 hours.
How Verification Works Step by Step
You submit everything through the secure Documents section of your account, so nothing travels by email or live chat. The sequence is deliberately short: most players complete it in under ten minutes and hear back the same day.
- Open your profile and select the Documents tab.
- Upload your photo ID, proof of address and payment method evidence in one session.
- Our compliance team checks each file against your registered details, usually within 48 hours.
- Approved documents are marked verified on your profile and never requested again unless they expire or your details change.
- If anything is unclear, we message you through the account inbox with the exact reason and what to resend.
How your documents are protected
Files are transferred over TLS encryption and stored on access restricted servers in encrypted form. Only compliance staff with a documented business need can view them, and every access is logged. We never share your documents with third parties except where the law or our regulator requires it.
Why We Ask for Source of Funds
Source of funds (SoF) means showing where the money you deposited came from, not why you gamble. Our licence obliges us to request SoF when a player's deposits are inconsistent with their declared profile, when cumulative deposits pass a level we consider elevated risk, or when a pattern suggests funds are being moved through the account rather than played with. Around 80% of the requests we issue are routine profile updates, not accusations.
Acceptable evidence is ordinary paperwork: recent payslips, a tax assessment, pension or benefit statements, bank statements showing the credited salary, or documentation of a documented asset sale. Crypto deposits follow the same rule, with the onus on showing how the coins were acquired. In each request we tell you exactly which documents fit your case, and you submit them the same way as KYC files.
How We Monitor Transactions
Every deposit and withdrawal passes automated screening for anomalies: round sum structuring, rapid deposit then withdrawal with minimal play, chains of transfers between accounts, and links to sanctioned persons or jurisdictions. Flagged transactions go to a human reviewer before funds move. To keep the audit trail intact, we apply a same-method rule: withdrawals go back to the deposit method you used, in proportion to what that method contributed, up to the amount you deposited with it.
| Check | Our standard |
|---|---|
| Minimum deposit | 30 AUD |
| Minimum withdrawal | 30 AUD |
| Daily withdrawal cap | 8,000 AUD |
| Monthly withdrawal cap | 32,000 AUD |
| E-wallet and crypto payouts | 0 to 24 hours (crypto often within 1 hour) |
| Card payouts | 1 to 3 business days |
| Bank transfer payouts | 3 to 5 business days |
What Happens If Verification Fails
If a document is rejected we state the reason and give you a fresh chance to submit; a single blurry photo never closes an account. However, we must act when verification stalls or fails outright. Withdrawals are held until KYC completes, because our licence prohibits payouts to unverified persons. After 30 days without the requested documents, we suspend deposits and game play as well, and we notify you at each stage by email and account message.
Where we find forged documents, an account in someone else's name, or clear links between multiple accounts, we close the account, void related winnings and file a report with the Kahnawake Gaming Commission. Confirmed remaining balance from your own verified deposits is returned by the original payment method. You can appeal any closure decision by writing to our compliance team, and we answer appeals within 14 days.
How Long We Keep Your Documents
We retain verification records for five years after your account closes, or five years after the last transaction on an open account, whichever comes later. The retention period exists because our regulator can audit any file in that window and because financial crime investigations often surface years after the fact. When the retention window expires we delete or irreversibly anonymise the records, with the exception of ledger entries we must keep for tax and reporting purposes, which contain no identity documents. You can request a copy of your own verification file at any time, and we deliver it within 30 days at no charge.
Frequently Asked Questions
Do I need to verify my account to deposit and play?
No. Registration details are enough to deposit and play. Full verification with documents is required before your first withdrawal and at certain thresholds.
How long does verification take?
Our compliance team processes documents within 48 hours. Most complete submissions are reviewed the same working day.
Why must my withdrawal go to the same method as my deposit?
The same-method rule keeps the audit trail clean and blocks money routed through your account to a destination it never came from. Withdrawals are returned in proportion to what each method contributed.
Can I withdraw the full 8,000 AUD daily cap as crypto?
Yes. Crypto payouts are processed within 24 hours, often within 1 hour, subject to the daily 8,000 AUD and monthly 32,000 AUD limits and to your account being verified.
What if I refuse a source of funds request?
Withdrawals are paused until we receive the evidence. After 30 days, deposits and play are suspended as well, and any appeal is answered within 14 days.